Whether you are starting a new business or simply trying to upgrade your existing phone system, you need to make sure that you are getting the best system for your needs. To help you do just that, take a few minutes to review the following helpful tips.
Consider The Features You Need
Instead of trying to adapt your business to the phone system you end up with, you need to purchase a system that will work for your needs. Make a list of all of the features that must be included. Such features may include call forwarding, multiple lines, voice mail, caller ID, conference calling, and auto-attendant.
Discuss The Complexity Of Programming The System
Sure, you might have help getting everything set up the day the new phone system is installed by a professional, but you will often be left to your own devices after that. You need to talk with the professional phone technician in regards to how you will program the system to add new extension numbers, add voice mails, and remove existing employee information upon their departure from the company. By ensuring that you or your technical support team will be able to efficiently handle future programming of the system, you will cut back on the amount of inconvenient and costly calls to the phone installation company for further assistance.
Find Some Customer Reviews
While it is important to remember that even the best of phone systems can end up with a negative review or two because not everyone can be happy all of the time, you still want to look through the reviews. You are basically looking for a pattern of complaints. For example, if you are noticing that there are more negative reviews than positive ones, or that there are a lot of reviews about a poor quality handset that breaks within a few months, then you will know to look into getting a different phone system. Check out companies like Compare Business Products to compare reviews.
Look For Package Deals
If you envision your business growing in size over the years, it might be beneficial to pick up extra phones. It would also be helpful to have a few spares on hand in case any of the ones that are used daily break after their warranty is up. Another thing to keep in mind is that there might be a discount or special running on larger sized phone packages. For example, the more phones you buy, the better the price is for the total package. You will simply need to call and ask about any such discounts if you do not find them advertised.
As you can see, there are a few good tips for making sure that you are getting the best phone system for your business without wasting any money doing so.
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